YiCompete Refund and Exchange Policy
YiCompete will only accept a refund, if and only if, it is a result of our error (you received incorrect or defective item, etc.).
You should expect to receive your refund within 3 to 4 weeks of returning package to YiCompete, however in most cases you will receive your refund more quickly. The time period includes transit time for us to receive your return (5-7 business days), the time it takes us to process your return (3-5 business days), and the time it takes for your bank or Paypal to process your return (5-10) business days.
If you need to refund an item please Contact Us with your order number and details about the item or items that you would like to refund. Yicompete will quickly respond with instructions on how to return your items.
Sizing exchanges will be up to the discretion of YiCompete. YiCompete will only accept an unused product within 30 days of purchase for a sizing exchange (with no refunds). YiCompete will not be liable to pay for shipping charges on exchanges. Also if item is not in the new condition upon arrival to YiCompete, YiCompete has the option to return the not as promised item to customer and bill the shipping charges to customer.
If you need to exchange an item please Contact Us with your order number and details about the item or items that you would like to exchange. Yicompete will quickly respond with instructions on how to exchange your items.
Yicompete is committed to 100% customer satisfaction!